Terms of Service

Effective 15 June 2026

These Terms govern your use of this website ("the Site"), operated by Elegatra Infralux Pvt Ltd ("Elegatra", "we", "us"). By using the Site you agree to them. If you do not agree, please do not use the Site.

1. What this Site is

The Site is a visual catalogue presented for information only. It lets you browse our pieces and send an enquiry. Nothing on the Site is an offer to sell or a binding commitment. Availability, specifications, and any pricing shown are indicative and may change without notice.

2. Enquiries

Sending an enquiry — including via WhatsApp — does not create a contract between us. We are not obliged to respond to or act on any enquiry. Any sale or service that may follow will be subject to separate terms agreed at that time.

3. Our content

All content on the Site — images, designs, text, and layout — belongs to us or our licensors and is protected by copyright and other laws. You may view it for your personal, non-commercial use. You may not copy, reproduce, republish, or distribute it without our written permission.

4. Acceptable use

• Do not use the Site for any unlawful purpose
• Do not submit false, abusive, or misleading information through the enquiry feature
• Do not attempt to disrupt, scrape, or gain unauthorised access to the Site

5. Accuracy

We try to keep the Site accurate and current, but we make no guarantee that content is complete, current, or error-free. You rely on it at your own discretion.

6. Limitation of liability

To the extent permitted by law, we are not liable for any loss or damage arising from your use of, or inability to use, the Site, or from reliance on any content on it.

7. Third-party services

The Site links to and hands off to third-party services such as WhatsApp (Meta) and Google Fonts. We are not responsible for their content or practices; their own terms and policies apply.

8. Governing law

These Terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts at Lucknow, Uttar Pradesh.

9. Changes

We may update these Terms at any time. Continued use of the Site after changes means you accept the updated Terms.

10. Contact